Returns & Refunds

We aim to ensure that every customer is satisfied with their purchase.

Return Eligibility

• Returns are accepted within 7 days after receiving the goods
• Items must be unused and in original condition
• Customized products are non-refundable, unless there is a quality issue

Damaged or Defective Items

If your order arrives damaged or defective, please contact us within 48 hours with photos or videos. We will arrange a replacement or refund.

Return Process

1. Contact us at: [your email]
2. Provide order number and issue details
3. Our team will guide you through the return process

Refunds

Refunds will be processed after we receive and inspect the returned items. Processing time is typically 5–10 business days.

Return Shipping

Customers are responsible for return shipping costs unless the issue is caused by us.